Important Information on Coronavirus (COVID-19)
Updated: May 03, 2020

These are challenging times for all of us. We want to support our clients with information from trusted sources. Although this health emergency is a rapidly evolving situation, federal, state, and local agencies provide updated information as it becomes available along with best practices so we can all do our part to slow the spread of Coronavirus (COVID-19).

COVID-19 Dental Hot Topics (Free Webinar)

Updated: May 03, 2020

Duration: 25 Minutes

This webinar covers topics that are regularly part of calls that our team receives every week. Due to COVID-19, OSHA and CDC requirements and guidelines are very different from the standard precautions recommended for dentists prior to COVID-19. Not only will it require new types of personal protective equipment (PPE) for your staff, it may fundamentally change how you currently operate. This may change how many patients you can see safely each day and how each member of your staff performs their job.

The webinar includes the following topics:

  • New procedures to screen employees for COVID-19 (at the beginning of each shift).
  • Change to procedures for setting appointments (screening for COVID-19, how long to schedule appointments, how many appointments can be scheduled).
  • Change to check-in process (screening for COVID-19, social distancing in patient waiting areas, protecting administrative employees during interactions with patients).
  • Change to how some dental procedures are performed.
  • New follow-up procedures for each patient, two days after every appointment (screening for COVID-19 and what you must do if one of your patients tells you they are having symptoms).
This webinar is not intended as guidance or instructions on how to evaluate, report, or care for persons who are under investigation for, or have a confirmed case of, a COVID-19 infection.

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HIPAA and the Novel Coronavirus (Free Webinar)


Duration: 20 Minutes

In February 2020, the Department of Health and Human Services (HHS) released a bulleting to ensure that HIPAA covered entities and business associates are aware of the ways patient information may be shared during this time. They wanted to be sure that all covered entities understand that protections of the Privacy Rule are not set aside during an emergency. To help offices obtain this relevant information, we have created this webinar covering the main points of the bulletin.

The webinar includes the following topics:

  • Sharing patient information
  • Safeguarding patient information
  • HIPAA applies to only covered entities
  • Business Associates
  • Telehealth remote communications
  • Working from home
This webinar is not intended as guidance or instructions on how to evaluate, report, or care for persons who are under investigation for, or have a confirmed case of, a COVID-19 infection.

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Preparing for COVID-19: Infection Control for Outpatient settings (Free Webinar)


Duration: 20 Minutes

Healthcare personnel are on the front lines of encountering and caring for individuals who have a possible infection of the corona virus disease 2019 (COVID-19) and therefore have an increased risk of exposure to this virus. This webinar covers the infection control policies and procedures that Infection Control Officers/Coordinators should review to minimize the risk of exposure to the COVID-19 virus based on guidance from the Centers for Disease Control (CDC). Additionally, the CDC has released recommended strategies for optimizing PPE for healthcare professionals.

The webinar includes the following topics:

  • Staying Up-to-Date on COVID-19 Information.
  • Reviewing Your Infection Control Procedures.
  • Early Detection of Infectious Persons and Isolation Procedures.
  • Precautions & Personal Protective Equipment (PPE).
  • Hand Hygiene.
  • Environmental Cleaning and Disinfection.
  • Exposure Event Procedures.
  • Assessing Your Infection Control Supplies.
  • CDC Strategies for Optimizing supply of PPE.
This webinar is not intended as guidance or instructions on how to evaluate, report, or care for persons who are under investigation for, or have a confirmed case of, a COVID-19 infection.

View Recording